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Content Can I unsubscribe from Mothership emails?

Everything you need to know about the different types of email subscriptions available from Mothership.

How do I set my email preferences?

To set your email preferences, click here.

Mothership offers several types of email subscriptions to customers, including:

  • Billing Information
    Get notified about all charges, refunds, and payment method changes.

  • Latest News, Features & Promotions
    Get notified about our latest news, features, services, and promotions.

  • Shipment Documents
    Get all shipment-related documents, like Bills of Lading and Delivery Receipts, emailed to you as soon as they're available.

  • Shipment Tracking
    Get notified of shipment status and ETA change updates.

  • Arrival Notifications
    Get real-time alerts when drivers arrive for pickup or delivery, including shipment details and tracking links to keep your team informed and ready.

Can I choose which types of email subscriptions I receive from Mothership?

Yes, you can choose which types of emails you receive from Mothership. Head to the settings in your dashboard and go to the "Email Preferences" page. Here, you can update your email preferences at any time.

How often will I receive emails from Mothership?

The frequency of emails you receive from Mothership will vary depending on the type of subscription.

  • Billing Information
    Billing and account emails will be sent on a semi-regular basis.

  • Latest News, Features & Promotions
    Emails will be sent periodically, including monthly newsletters, and new feature announcements.

  • Shipment Documents
    Shipment documents will be sent as they become available for download or in your dashboard.

  • Shipment Tracking
    Shipment updates will be sent as your shipments progress from pick-up to delivery or when an updated ETA becomes available.

  • Arrival Notifications
    Arrival notifications will be sent in real time when a driver reaches the pickup or delivery location for your shipment.

Will I miss important information if I unsubscribe from Mothership emails?
If you choose to unsubscribe from Mothership, it's possible that you may miss important information. However, you can resubscribe at any time by updating your email preferences through the settings page in the dashboard