How can I update my truck information?

When do I need to update my truck information?

Whenever there are changes to your truck or equipment, contact support if you need to edit the following information:

Truck type
Truck length
Trailer door size
Max weight capacity
Capabilities
- Added liftgate, or other truck equipment.
- Additional certifications such as Hazmat.

Where can I access my truck information?

All of your truck details on located on your account page.

What happens if I get a new truck or upgrade my vehicle?

When upgrading your truck you will be asked to provide your new vehicle's information, like insurance and photos.

What happens if my liftgate or truck breaks down?

Let us know if you are experiencing any issues like a broken liftgate or changes to your vehicle that might affect your ability to perform deliveries.

If there are any changes to your equipment, please notify our Support team immediately.

You can reach Support via live chat in the Mothership App.

What information do I need to provide for my account to be updated?

Proof of insurance coverage in the event of a vehicle change.

Note: this may require you to resubmit insurance information
Updated photos of your new or upgraded vehicle.
New photos of added equipment i.e: liftgates.

Extra Services:

Do you do things like assemble furniture, install appliances, or have an extra set of hands? Add additional services to increase your earnings.